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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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timothy burkes

October 31, 2025

5  out of  5
rating by timothy burkes
"Yolanda was very articulate and professional in helping me with my insurance wants and needs. 5 star rating customer service!"
We responded:
"Thank you for your wonderful feedback, Timothy! We're glad to hear that Yolanda provided articulate and professional service to meet your insurance needs. Your 5-star rating means a lot to us. If you ever need further assistance, Yolanda and the Dwan Johnson-Bell State Farm team are here to help!"
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jackie Plump stepping 6 step style

October 29, 2025

5  out of  5
rating by jackie Plump stepping 6 step style
"Friendly Professional Pleasant Precise Accurate with a smile"
We responded:
"Thank you for taking the time to share your experience. We’re glad to hear that our team provided friendly and precise service. Your satisfaction is our top priority, and we’re always happy to help!"
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Tamara Brion

October 24, 2025

5  out of  5
rating by Tamara Brion
"Rob Sutton was very helpful in getting a quote for an insurance policy that I ultimately purchased, as well as addressing other questions and providing additional quotes associated with other policies that I was interested in learning more about. He was very responsive, professional and extremely easy to work with."
We responded:
"Thank you for sharing your positive experience with Rob Sutton, Tamara! We're glad he could assist you with your insurance needs and provide the information you needed to make an informed decision. Your kind words about his responsiveness and professionalism mean a lot to us. Please feel free to reach out anytime—we’re here to help!"
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Samuel Abisuga

October 15, 2025

5  out of  5
rating by Samuel Abisuga
"Super friendly customer service."
We responded:
"Thank you for your kind feedback, Samuel! We're delighted to hear you had a positive experience with our customer service. Providing friendly and helpful support is our top priority. If there's anything else we can assist you with, please don't hesitate to reach out!"
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Missy Karissy

October 3, 2025

5  out of  5
rating by Missy Karissy
"I had an amazing experience. Working with Yolanda was a joy. She knew all the answers to my questions and her personality is beautiful. I received an ideal rate for auto insurance and I will also add life very soon due to the great experience I just had."
We responded:
"Thank you for your wonderful feedback, Missy! We're thrilled Yolanda provided such excellent service and look forward to assisting you with life insurance soon."
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Cedric Wilson

September 15, 2025

5  out of  5
rating by Cedric Wilson
"Yolanda was the best"
We responded:
"Thank you for your kind words, Cedric! We're so glad to hear that Yolanda provided you with excellent service. We'll be sure to pass along your compliment to her. If you ever need anything else, we're here to help!"
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Sakeenah Easter

September 15, 2025

5  out of  5
rating by Sakeenah Easter
"I had a phenomenal experience switching my renter’s insurance with Yolanda’s help. She was very personable, knowledgeable, and found me a quote for everything I was looking for at less than half the cost of my previous insurer. She was patient and explained everything carefully, making the entire process stress-free. I 100% recommend her and the State Farm team."
We responded:
"Thank you so much for sharing your fantastic experience, Sakeenah! We're thrilled that Yolanda was able to provide you with personalized, knowledgeable service and help you find such a great quote. It's wonderful to hear that she made the process easy and stress-free for you. Your 100% recommendation means a lot to us and to Yolanda. We truly appreciate your trust in State Farm!"
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linda shavers

September 12, 2025

5  out of  5
rating by linda shavers
"Yolanda was very knowledgeable on my auto insurance very pleasant to talk to explain everything in detail Took time out to listen to all of my questions. I would definitely recommend Yolanda from State Farm."
We responded:
"Thank you for your wonderful feedback, Linda! We're delighted to hear that Yolanda provided knowledgeable and attentive service, taking the time to answer all your questions. Your recommendation means a great deal to us, and we'll be sure to share your kind words with Yolanda. We look forward to continuing to assist you!"
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Neeza Butler

September 9, 2025

5  out of  5
rating by Neeza Butler
"Big shoutout to Tamara for always being so helpful and taking the time to assist me! I really appreciate her !!! You are Awesome Tamara."
We responded:
"Thank you so much for your kind words, Neeza! We're thrilled to hear that Tamara has been so helpful and attentive. We'll be sure to pass along your shoutout to her—she truly appreciates it! Your support means a lot to us!"
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Matrez Haywood

September 4, 2025

5  out of  5
rating by Matrez Haywood
"Tamara was very Professional easy to talk to I say well good representative and I’m very proud that she helped me"
We responded:
"Thank you for your wonderful feedback, Matrez! We're delighted to hear that Tamara provided you with professional and friendly service. We're proud to have her on our team and grateful she could assist you. If you need anything else, we're here to help!"
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Carolyn Douglas

September 3, 2025

5  out of  5
rating by Carolyn Douglas
"Rakia is Excellent ‼️Helpful ‼️in every way‼️"
We responded:
"Thank you for your wonderful feedback, Carolyn! We're happy to hear Rakia was so helpful!"
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Aubrey Locke

August 25, 2025

5  out of  5
rating by Aubrey Locke
"Dwan Rocks! Her staff is efficient and friendly! Her assistant, Tamara rocks! Appreciate you all!"
We responded:
"Thanks so much for the shoutout, Aubrey! We’re happy to hear Dwan and Tamara took great care of you. We appreciate you!"
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Sherice Bean

August 22, 2025

5  out of  5
rating by Sherice Bean
"Tamara Bean is so knowledgeable She breaks it down where the customer understands Thank you so much State farm"
We responded:
"Thank you so much for your kind words, Sherice! We're thrilled to hear that Tamara was able to provide clear and helpful guidance. We appreciate your trust in State Farm and look forward to continuing to serve you!"
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Corita Mitchell

August 14, 2025

5  out of  5
rating by Corita Mitchell
"Excellent customer service and professional! Also, great rates! Thank you!:)"
We responded:
"Thank you for your wonderful feedback, Corita! We're delighted to hear you had a great experience with our customer service and found our rates to be excellent. We appreciate your support and look forward to serving you again! :)"
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Tiffany Walker

August 12, 2025

5  out of  5
rating by Tiffany Walker
"My State Farm agent Rekia is always Pleasant. She answers any questions that I might have and give honest feedback every time. She goes the extra mile to find the information that is needed, and if she can't find it, she reaches out to someone who can give me the answer. Thank you for all you do and all your hard work. I really appreciate your kindness."
We responded:
"Thank you so much for your kind words, Tiffany! Rakia truly appreciates your recognition and is always here to provide the best support. We're grateful for your trust!"
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Lawrence Turner

August 12, 2025

4  out of  5
rating by Lawrence Turner
"Well, I was asked a lot of questions that I had to answer, but the agent made me feel relaxed when answering them and so that made it feel easier for me thank you!😊😊👍🏻"
We responded:
"Thank you for your feedback, Lawrence! We're glad our agent could make the process comfortable and easy for you. We appreciate your trust and look forward to assisting you again! 😊👍🏻"
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M SCOTT

August 11, 2025

5  out of  5
rating by M SCOTT
"Bell Insurance handles all my insurance needs, From homeowners, car, and business. I have been with Bell Insurance for a long time and the customer service is excellent. My agent is Ms. Bean but the entire staff has helped me along the way! The Agent Mrs Bell is always hands on to also answer all my questions and concerns."
We responded:
"Thank you for your continued trust and kind words! We're delighted that Ms. Bean, Mrs. Bell, and the entire team have been able to support you with excellent service. We truly appreciate having you as part of the Bell Insurance family!"
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Cathy Johnson

August 1, 2025

5  out of  5
rating by Cathy Johnson
"Yolanda was an awesome representative of this agency. She was patient, professional, and extremely informative. It was a pleasure working with her and changing my insurance was a great decision and easy experience."
We responded:
"Thank you for your kind words, Cathy! We're thrilled Yolanda provided such a positive experience. We're glad we could make the insurance switch easy for you!"
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Akilah McCord

May 15, 2025

5  out of  5
rating by Akilah McCord
"Arlesia Moore is amazing! Patient, calm and willing to work to find exactly what her customer needs!"
We responded:
"Thank you for your kind words, Akilah! We’re thrilled to hear that Arlesia provided you with such attentive and patient service. It's our goal to ensure our customers find exactly what they need. We appreciate your feedback and look forward to assisting you again!"
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Antonio Pickenpack

April 28, 2025

5  out of  5
rating by Antonio Pickenpack
"State Farm customer support is outstanding. My local office of Dawn Johnson is exceedingly professional, and attentive to the customer."
We responded:
"Thank you, Antonio! We pride ourselves on customer service! Thank you for entrusting us with your insurance and financial services, we are proud to be your good neighbor! "
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Lorielle Turner

April 25, 2025

5  out of  5
rating by Lorielle Turner
"I've been working with Bell State Farm for years now and these are the hardest working women on Stony Island! One of the team members, Rakia Purnell, is ALWAYS willing to listen to my concerns, help me understand what's happening with my account, and follows to when she says she will. Very professional, accountable, and pleasant. Try the Bell State Farm office- they're great!"
We responded:
"Thank you for your kind words, Lorielle! We’re proud to have dedicated team members like Rakia who truly care about our clients. Your loyalty means a lot to us, and we look forward to continuing to serve you!"
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Elice Smith-Mitchell

April 25, 2025

5  out of  5
rating by Elice Smith-Mitchell
"Rakia is the best agent she makes every interaction count. Even the small ones. Her customer service skills are exceptional. Thank you for always going the extra mile for me."
We responded:
"Thank you for your kind words, Elice! We’re so glad to hear that Rakia consistently goes the extra mile for you. Exceptional customer service is what we strive for, and your feedback truly motivates us!"
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Kylan Mitchell

April 23, 2025

5  out of  5
rating by Kylan Mitchell
"Excellent customer service Rakia is thorough in explaining information and good at answering any questions she's able to answer, also good at reaching out to you if needed to be informed of anything she will get back to you with the answers."
We responded:
"Thank you for your wonderful feedback, Kylan! We’re glad to hear that Rakia provided you with excellent service and support. We’ll be sure to pass along your compliments. If you need anything else, feel free to reach out!"
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Latonia Coleman

April 22, 2025

5  out of  5
rating by Latonia Coleman
"All I can say is......WOW!!!! Tamara was a pleasure to work with and talk to. She was able to answer all of my questions and get me the coverage that best suited my situation. I will continue to work with her and do business with this location."
We responded:
"Thank you for your amazing feedback, Latonia! We're delighted to hear that Tamara provided you with such a positive experience. We appreciate your trust in us and look forward to continuing to assist you!"
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Terrica Campbell

April 9, 2025

5  out of  5
rating by Terrica Campbell
"Mrs. Dwan Johnson-Bell Excellent Agent that does quality work and takes care the needs Of the clients always very helpful in providing the services that is needed and was very supportive, productive and professional I solutes her for a high rating ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Terrica!! We are grateful for customers like you! Don't hesitate to reach out to us for any help with your insurance needs! "